Seeking Full-Time Director of Operations (Staff Position)

Burlingame Community for Education Foundation (BCE) is a volunteer-driven 501(c)(3) non-profit fundraising organization dedicated to helping Burlingame School District (BSD) sustain and enhance an exceptional public education for its TK-8th grade students. Working together with parents, school district, and community, BCE provides BSD with financial resources to create a rich and inspiring education for our children beyond what is possible with public funds. BCE supports the educational needs of 3500+ students in six elementary schools and one intermediate school in the Burlingame School District. Its annual grant provides the flexibility needed by BSD to direct public funds where they make the biggest impact. More details about our organization can be found at

BCE’s 16-person volunteer Board of Directors and its 200+ parent volunteers rely on BCE’s staff to provide continuity and consistency in its operations year over year so that volunteer-led outreach and fundraising activities are supported by strong staff resources and can function as efficiently as possible. Each year, BCE strives to sustain current programs, including increasing costs, and grow its programs to meet the ever increasing needs in education. As such, continuous improvement is a big part of the BCE culture that is embraced by both staff and volunteers.

Job Summary:
The Director of Operations should possess a passion for our organization’s mission and a high level of enthusiasm and competency working with BCE’s many volunteers on a wide variety of projects. Our ideal candidate would strike the right balance between continuity of operations and continuous improvement, which is especially critical when working with a rotating workforce of volunteers.

The Director of Operations’ core focus is managing the day-to-day operations necessary for BCE to function; ensuring all staff and volunteer-led programs and projects are being executed on time and on budget; and generating data reports and analysis that enables the BCE Board to provide strategic oversight and maximize its fundraising efforts. This is a full-time, year-round exempt position based in Burlingame and allows for flexible scheduling, provided that candidate can also be available for some evening or weekend obligations.

Job Responsibilities:
Budget Management:
-Prepare and monitor a comprehensive annual budget that maintains expense ratio target, and trains staff/volunteers throughout organization to ensure compliance.
-Oversees monthly expenses and invoices for payment.
-Manage budget for external print and mailing projects
Data Management:
-Oversees accuracy of all data, fundraising reports, contact lists, file sharing and online forms. Primary software: DonorPerfect, Greater Giving, Bidding for Good, Constant Contact, Google Drive, WordPress, Mail Merge
-Prepare donor data segmentation reports to support Board’s outreach efforts and public recognition initiatives.
-Oversees optimal method for capturing employer matching opportunities on ongoing basis.
People and Resource Management:
-Oversees Gift Processing, Information Technology, and Treasury volunteers.
-Ensures staff and volunteer leaders are trained and resourced with appropriate support
-Oversees staff, monitors performance, and conducts performance reviews.
-Develops and maintains job descriptions for key volunteers and staff.
-Evaluate and implement process improvements that optimize our limited resources.
-Evaluate, propose, and implement technology-based solutions across the organization to improve organization’s effectiveness.
-Partner with President to develop staff implementation plans when volunteer resources are not available to complete necessary tasks.
-Oversees compliance for all operational areas. Serves as primary liaison with outside consultants and advisers: e.g. insurers, BCE attorney, CPA, BSD IT managers, and key contractors.
-Creates procedures and oversees timely and accurate donor receipts to comply with industry standards, securely, accurately, and confidentially.
-Oversees BCE contracts, waivers, permits, sponsorship agreements, insurance, gift acceptance procedures, annual report filings, etc. on behalf of the Board of Directors.
-Ensures sound accounting practices are followed including annual audit.

Support the Board of Directors and Volunteers with continuity and project management
-Proactively works with Board of Directors and committee chairs as project manager to develop and manage timelines for fundraising activities, annual events, and cyclical projects.
-Monitors deliverables to ensure that goals are being achieved
-Identifies and implements operational process improvements that benefit internal and external customers
-Partner with Board Secretary to ensure that meetings are efficient and well run, leading effort to arrange and organize optimal meeting spaces
-Manages the BCE master event calendar in collaboration with VP Events, Secretary, and President
-Serve as an active, non-voting member of Board and its task forces
-Report regularly to the committees and the Board regarding organizational objectives, the organization’s financial status and other issues relevant to the Board of Directors
-Ensure that Board policies are implemented
-Maintain a thorough knowledge of what BCE does, how BCE works, and why we exist in relation to local and state issues impacting public education funding
-Assist the president in continuous improvement projects on ad hoc basis

Support Growth Efforts
-Provide the Board and standing committees (i.e. endowment, internal audit, etc.) with adequate information to reach strategic decisions and formulate necessary policies and goals
-Help identify best practices of systems, operations and policies within BCE and benchmark peer foundations

Job Requirements
-Bachelor’s degree from accredited college or university
-3+ years experience in the nonprofit sector is preferred (paid or volunteer)
-5+ years project management experience, certification a plus
-Advanced Excel skills required
-Advanced data analysis skills required
-Must be comfortable and well-versed in use of technology
-Operates with highest level of integrity, discretion, and ethical standards
-Demonstrated team player with the ability to build a collaborative culture and gain respect of
various constituencies
-Effective communicator and listener with a positive attitude and professional demeanor
-Operates at a hands-on detailed level
-Ability to work in a dynamic, primarily self-directed work environment
-Strong organizational, multi-tasking, and time management skills
-An understanding of education foundations a plus

Position details: Full-time salaried employee, with flexibility to work in BCE office and from home. Some weekend events/meetings required including monthly evening board meeting year-round.  Salary dependent upon qualifications.

Application Process:
Applicants meeting these job requirements please submit the following documents
electronically to with “BCE Director of Operations” in the subject field.
-Cover letter summarizing interest, essential qualifications and compensation requirements
-Professional resume detailing relevant professional and volunteer experiences
-Three professional employment references (volunteer references will also be considered)

Inquiries from candidates are welcomed and should be directed to:
Michele Hentrich Harbin
Search Committee Chair
Burlingame Community for Education Foundation

Deadline for application:
Phone interviews will begin starting June 7, 2017 on a rolling basis. We expect to receive many qualified resumes for consideration so please submit your documents as soon as possible. Interviews will be held by search committee through the month of July.

Estimated start date: August 2017